The Freelance Technical Writer creates instructions and support materials for medical products in a hands-on environment.

Key Responsibilities / Skills

• Intuitive problem solver–strong ability to figure out ‘how it works’ and communicate efficiently and effectively.
• Create easy-to-understand product instructions, quick start guides, and support materials for various health and wellness products.
• Ensure adherence to appropriate regulatory guidelines and requirements with the support of the in-house regulatory department.
• Ability to design instructions using Mac-based page design layout software.
• Work with a graphic designer to develop necessary graphics for manuals.
• Rework instructions to correct errors and update them with required regulatory changes.

Qualifications

• BA or BS in English, communications or a related field
• Minimum professional requirements: 3+ years in a similar role
• Experience with Adobe Creative Suite with specific experience in InDesign
• Creative copywriting experience is a plus

The eCommerce Analyst is responsible for the mining and management of data from both internal (NetSuite) and eCommerce sites/portals and using this information to take discreet and defined steps to extract the highest opportunities and value from each eCommerce site.  

Key Responsibilities/Skills

• Based on combined data from internal and external sources create rolling projections for sales, revenues, margins and needed inventory levels at eCommerce sites
• Using data platforms and analytical skills, determine product areas that are most open to improvement, penetration or expansion by Veridian.
• Product Management of SKUs on eCommerce sites (putting products on/taking off/remedy of issues)
• Using competitive information and specific eCommerce site value formulas, determine/update optimal pricing for products placed and promotional activities.
• Perform and report on item level financials, performance with recommendations to continue/discontinue.
• Develop promotional activities to introduce new products, move slower turn inventory products or jumpstart sales that are lagging.
• Manage any product compliance issues to minimize product down time
• Create timely reports for management team
• Oversee order management KPIs, acceptance / cancellation rates to improve purchase order accuracies and on time performance

Other Responsibilities: 

• Other duties and responsibilities that may be assigned or (re)arranged from time to time

Operational Excellence

• Drive achievement of operational results to achieve defined goals
• Define and drive operations priorities; ensure environment for quick problem solving and decision making

Qualifications

• Bachelor’s Degree Business Administration, Marketing, Operations, Data Analytics, or related field
• Minimum Requirements: 3+ years’ experience in eCommerce analyst position, preferably within a distribution or retail environment
• Fluency in ERP data mining (required) – experience with NetSuite preferred
• Fluency in Jungle Scout preferred
• Experience with Amazon, pay-to-click ads, ad-spend analysis preferred
• Effective communicator with team members
• Highly responsive, ethical, and responsible behavior with a professional approach and a desire to be held accountable for results
• Strong analytical skills
• Process oriented
• Proficiency in MS Office applications, including Word, Excel, PowerPoint, Access